Reference

Terms That Govern Your 987bd Account

These terms set out what you agree to when you open and use a 987bd account — covering eligibility, wallet transactions via bKash, Nagad, and Rocket, and how we handle disputes.

Account EligibilityWallet & Payment RulesDispute ProcessAccount SuspensionJurisdiction Clause
987bd Terms That Govern Your 987bd Account
HOW WE OPERATE

How 987bd Handles Your Account Data

We hold account data only as long as it is needed for the purpose it was collected — transaction records are kept in line with standard financial retention periods, and you can request a summary of what we hold by contacting support. Account security runs on encrypted sessions; if you suspect unauthorised access, use the account lock option in settings immediately and follow up with our team.

Data Retention

We keep transaction and account records for the period required by applicable financial rules. You can request a copy of your data through the support channel at any time.

Account Security

Every session is encrypted. OTP verification is required for login and for withdrawal requests, adding a second check beyond your password.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your wallet preference — bKash, Nagad, or Rocket. No third-party ad tracking cookies are set without your consent.

Change Requests

To update your registered details or request data deletion, contact support with your account ID. We process verified requests within a reasonable period under applicable law.

TERMS CONTACT

Reach Us About These Terms

If something in these terms is unclear, or if you need to raise a concern about your account status, our support team handles terms-related queries through the channels below. For wallet disputes involving bKash, Nagad, or Rocket, have your transaction reference ready before you reach out — it speeds up the review significantly.

Live Chat Open the chat widget from your account dashboard for real-time help with terms queries and account status questions.
Email Support Send detailed terms or dispute queries to our support address. Include your account ID and any relevant transaction references.
Help Centre Our help centre covers common terms questions, account suspension appeals, and wallet verification steps in plain language.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering eligibility, wallet rules, account actions, and how to raise a concern.

Eligibility depends on your local law and the regions we currently support. You must meet the minimum age requirement in your jurisdiction and access the platform only where it is legally permitted.

A breach may result in account suspension while we review the situation. We will contact you via your registered details. Serious breaches such as multiple accounts or fraudulent transactions may lead to permanent closure and forfeiture of pending balances.

Yes. Contact support with your bKash or Nagad transaction reference and the date of the transfer. We review wallet disputes and respond with a decision within a reasonable timeframe.

Send a data request through our support email with your account ID. We will verify your identity and provide a summary of the data we hold, in line with applicable privacy rules.

We notify you through your registered account before material changes take effect. Minor clarifications may be updated without prior notice, but we always publish the current version on this page.

Access and enforceability depend on your local law and eligible region. These terms do not override applicable consumer protection law where you are located. If a clause conflicts with local law, that clause is read down to the extent necessary.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.